Returns & Exchanges
At GYROOR, we want you to be completely satisfied with your purchase. If you are not happy with your product, you can return it within 30 days of delivery for a full refund or exchange, provided it is in its original condition and packaging.
Initiate Your Return
Contact our customer support team with your order number and the reason for your return to obtain a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the item in its original box with all included accessories, manuals, and the charger to ensure it is not damaged during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at the designated carrier location, keeping your tracking receipt for reference.
Receive Refund or Exchange
Once our warehouse inspects the returned unit, we will process your refund to the original payment method or ship out your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing